1. Introduction & Age Requirement

Welcome to Passion Craft Store (passioncraftstore.com). By accessing this website and purchasing our products, you agree to be bound by the following Terms and Conditions.

• 18+ Requirement: You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to browse or purchase from this store. By placing an order, you represent and warrant that you meet these age requirements.
• Adult Use & Discretion: All products sold are intended as adult novelty items. Use of BDSM accessories involves inherent risks; by purchasing, you acknowledge and agree that you are using these items at your own discretion and risk.

2. Products & Craftsmanship

Our items are handcrafted from natural materials including leather, textile, wax, and jute.

• Handmade Variations: You acknowledge that slight variations in color, texture, and natural markings are inherent characteristics of handmade goods and are not considered defects.
• Intellectual Property: The "Passion Craft Store" name, logo, and our original unique designs are the intellectual property of this store. All website content, photography, and original craftwork are protected by copyright laws.

3. Shipping, Customs & Restricted Regions

We ship worldwide from Ukraine, primarily serving the USA, Canada, and Europe.

• Customs & Duties: The buyer is the importer of record and is solely responsible for all import duties, taxes, and customs clearance fees levied by the destination country.
• Legal Compliance: We only sell to countries where these goods are legally permitted. We do not ship to jurisdictions where adult accessories are legally restricted (e.g., Saudi Arabia). It is the buyer's responsibility to ensure that the items ordered are legal in their specific location.
• Seized Items: Passion Craft Store is not responsible for items seized or destroyed by customs due to local prohibitions or regulations.

4. Returns & Hygiene Policy

Due to the intimate and personal nature of our products, we maintain a strict hygiene policy to protect all customers.

• Eligibility: Returns are accepted only if the item is completely unused and in perfect original condition.
• Hygiene Standard: As our products (leather, jute, wax) do not typically have factory plastic seals, "unused" is strictly defined as being in the exact state it was received, without signs of wear, skin contact, or scent.
• Exclusions: Any item showing signs of use, alteration, or contact with skin cannot be returned.
• Defects: If an item arrives with a manufacturing defect, please contact us within 7 days of delivery with photographic evidence for assistance.

5. Failed Delivery & Fees

In the event a package is returned to us due to an incorrect address provided by the customer or a failure to collect the package from the local post office:

• Refund Option: We will refund the item cost minus the original shipping fee and a 15% handling fee.
• Reshipment Option: We can resend the item once the customer pays the additional shipping costs for the second attempt.

6. Limitation of Liability

Passion Craft Store and its owners shall not be held liable for any physical, psychological, or accidental injury resulting from the use or misuse of our products. Users are encouraged to follow Safe, Sane, and Consensual (SSC) practices at all times.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Ukraine. Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the courts of Ukraine.